Claims At JLT, we understand that the ultimate test of insurance is to provide clients with prompt, proactive service in the event of a loss. Our ambition is to ensure payment is received as quickly as possible to minimize the impact on our clients' operations. Our claims experts are situated in all our offices to enable us to respond at any time with efficiency and accuracy to any loss situation. This proximity allows immediate communication and enables us to provide personal, timely service, with full knowledge of our clients' needs, preferences and contacts. We offer 24 hour claims assistance to ensure our clients' interests are protected as much as possible as soon as a loss occurs. Where appropriate we will co-ordinate with loss adjusters to quantify loss in order to swiftly resolve all issues and reach settlement. Our team of claims professionals are highly experienced in claim administration and negotiation; drawing on many years of industry knowledge. In addition, we strive to keep abreast of developments in case law and legislation that may impact the insurance litigation environment. We sustain close relationships with insurers, adjusters and lawyers, allowing us to appoint the most competent individuals in any loss situation. JLT's reputation as a broker of integrity allows us to resolve potential disputes swiftly to the greatest advantage of our clients.